Privacy Policy

1. Who We Are

Purchase Green (“we,” “us,” or “our”) provides artificial grass installation services throughout California, including Santa Rosa, Concord, and San Jose. Our principal place of business is 3015 Coffey Lane Suite A, Santa Rosa CA 95403. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request our services.

2. Information We Collect

We collect information you provide directly when you submit an estimate request or contact us:

• First and last name
• Email address
• Phone number
• Property address or general location
• Project details (service type, square footage, intended use)
• Any additional information you include in your message

We may also collect certain technical information automatically when you visit our site, including your IP address, browser type, device type, pages visited, and referring URL.

3. How We Use Your Information

• Prepare and deliver your free estimate
• Schedule and coordinate installation appointments
• Respond to questions and provide customer support
• Send follow-up communications about your project
• Send promotional offers, if you have opted in
• Improve our website and services based on usage patterns
• Comply with applicable legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers — vendors who assist us in operating our website or sending communications. These providers are contractually obligated to keep your information confidential.
• Legal requirements — if required by law, court order, or to protect the rights and safety of Purchase Green or others.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. California Privacy Rights (CCPA)

California residents have the right to know what personal information we collect, request deletion of their personal information, and opt out of the sale of personal information. We do not sell personal information. To submit a California privacy request, contact us at info@purchasegreen.store or call 707.948.6658. We will respond within 45 days.

6. Cookies

Our website may use cookies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse cookies. We do not use cookies to track you across third-party websites or build advertising profiles.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access or disclosure. No method of internet transmission is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

• Mail: 3015 Coffey Lane Suite A, Santa Rosa CA 95403
• Phone: 707.948.6658
• Email: info@purchasegreen.store